Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Box and Castle, we believe that online casino gaming should be an enjoyable form of entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Always play with money you can afford to lose, and never gamble as a solution to debt or financial difficulties.
Remember: The odds always favour the house. Play responsibly and within your means.
Age Verification
Online casino gaming in Australia is strictly limited to individuals aged 18 years or older (or the legal age of majority in your state or territory). By accessing Rocket Casino AU through Box and Castle, you confirm that you are of legal gambling age.
We do not knowingly permit underage individuals to gamble. If you are under 18, please do not register or attempt to play.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Check yourself against these warning signs:
- Chasing losses: Attempting to win back money you've lost by gambling more
- Hiding your gambling: Keeping your gambling activity secret from family or friends
- Spending more time and money: Gradually increasing the amount of time and money you spend gambling
- Neglecting responsibilities: Missing work, school, or family commitments due to gambling
- Borrowing to gamble: Taking loans or using credit to fund gambling
- Failed attempts to stop: Repeatedly trying and failing to cut down or quit gambling
- Mood changes: Feeling anxious, irritable, or depressed when not gambling
- Escalating stakes: Needing to bet larger amounts to feel the same level of excitement
- Lying about gambling: Deceiving others about how much you gamble or how much money you've lost
- Using gambling to escape: Gambling to cope with stress, anxiety, sadness, or other negative emotions
If you recognise any of these signs, it's important to seek help immediately.
Self-Help Tools & Responsible Gambling Features
Most reputable online casinos, including Rocket Casino AU, offer tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the total amount you can lose in a given period
- Session Time Limits: Automatically log you out after a set period of play
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've spent
- Self-Exclusion: Voluntarily exclude yourself from the casino for a period ranging from days to years
- Account Cooling-Off: Take a temporary break from your account without permanently closing it
We encourage you to use these tools to maintain control over your gambling.
Support Organizations & Help Services
If you or someone you know is struggling with problem gambling, help is available:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Provides counselling, support, and resources for problem gambling in Australia - Lifeline Australia
Phone: 13 11 14
Website: www.lifeline.org.au
24/7 crisis support service
International Support Services
- GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (USA)
Website: www.ncpgambling.org
If You Need Help
If you believe you have a gambling problem or are concerned about someone else's gambling, please reach out for help today. Problem gambling is a recognised disorder, and professional support can make a real difference.
You are not alone. Trained counsellors are available to provide confidential support and guidance at no cost.
Contact Gambling Help Online at www.gamblinghelponline.org.au or call your local support service immediately.
This Responsible Gaming information is provided by Box and Castle as part of our commitment to player safety. For more details about responsible gambling practices, visit your local gambling regulator's website.